“I attended the practice last Tuesday as you had just opened after lockdown. Firstly the call for the appointment and with the nevess  information was so positive, I can’t remember the girls name but she asked how we were in lockdown and explained the new procedures to enter and exit the practice clearly and she was absolutely lovely.

I arrived at the practice in the morning and rang the bell outside to wait for it to be ok to come in, a girl met me inside the door with hand gel and mouthwash and was covered up with all the necessary gear for protection against covid-19 but with such a friendly manner that it wasn’t one bit intimidating.

I was called into Roisins room within minutes, they had just cleaned it thoroughly (both Roisin and her assistant had all necessary masks etc. too.) I was extremely nervous  as I knew I needed a very awkward extraction and I’m not a good patient at the best of times but because of the lockdown it was even worse. Roisin and her assistant (I am so sorry I don’t have her name) reassured me that it was ok if I need to stop or if I wanted to play music I could. Roisin examined me and talked me through the procedure and my options for after and was very honest with me about cost, healing times etc. (Which I greatly appreciated as a single mom) the anaesthetic injections were just a pinch and the extraction itself, although a very awkward cracked tooth in a very awkward position, was done within minutes with not one bit of pain or awkward pulling etc. It is a week on now and I have healed perfectly, no side effects, no bruising.

Thank you for such a positive experience.